Privacy Policy

At KMS Technology, Inc., we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website kms-technology.com.

This Privacy Policy does not govern other Web sites or any other data collection, disclosure or usage practices, off-line or otherwise. By accessing or using our Site, you agree to the collection and use of information in accordance with this Privacy Policy.

Offline Contact Information

You may provide us with your contact information, such as name, title, email address, company name, phone number, general location, and circumstances of collection, in a variety of ways, such as via a business card, through a lead page at a presentation, or at a conference. We may store and use that contact information to contact you or your organization for marketing, send you or our organization support information, product and service announcements, and other business communications, to service our Site, and, as necessary, to perform services for you or your organization once you or your organization becomes a customer. Your contact information may be combined with contact information we collect through our Site and otherwise will be held in the same manner as contact information we collect through our Site, as further described below.

Information We Collect & How We Use It

We may collect the following types of information:

• Personal Information: This includes data you provide to us when you fill out forms on our Site, such as your name, email address, phone number, title, company name
• Usage Data: This includes information about how you use our Site, such as IP addresses, browser types, device information, pages visited, and the time spent on those pages.
• IP Addresses: Your IP address may indicate the city from which you are accessing the Internet, but we do not use your IP address in a manner linked to other of your personally identifiable information.

Third Parties

Third parties may operate or host the Site or the computers that operate the Site, store or process data for us, and provide services related to the information requests that you have submitted or communications we provide to you. In addition, we use SalesForce and HubSpot to capture and store contact information that you provide to us. We have agreements with these companies that protect the use of your information. We do not sell personally identifiable information collected via the Site to third-party marketers.

Use of Cookies and Online Tracking

We may use cookies to verify your browser and maintain your session. We may also use cookies from third-party partners, such as Google, which may analyze our Site use and allow advertisers to better tailor ads to your preferences. You can manage your cookie preferences by adjusting your browser settings. However, disabling cookies may affect your experience on the Site. If you opt out of using cookies, we may employ a cookie only to help us remember this preference.

• Strictly Necessary Cookies: These cookies are essential for the site’s basic functioning and cannot be disabled.
• Performance Cookies: These cookies help us analyze how visitors interact with our Site, such as which pages are most popular, allowing us to improve our content and design.
• Functional Cookies: These cookies enable the Site to remember your choices, such as language preferences, and provide enhanced features.
• Targeting/Advertising Cookies: These cookies are used to deliver relevant ads to you based on your browsing activities.

If you would like further information on the cookies we employ, please contact us. Below are some online resources that provide some helpful information on how to change your cookie preferences:

• Based in the EU – http://www.youronlinechoices.eu
• Based in the US – http://www.aboutads.info/choices
• http://www.allaboutcookies.org

Google Analytics is a web analytics service provided by Google. Google Analytics may use cookies or other means to help us analyze how users use the Site. The information generated by the cookies about your use of the Site (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information to evaluate your use of the Site, compile reports on Site activity, and provide other services relating to website activity and internet usage. Google may use the data collected to contextualize and personalize the ads of its own advertising network. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. By using this Site, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

How We Use Your Information

We use the information we collect for the following purposes:

• To provide, operate, and maintain our Site
• To personalize your experience
• To communicate with you, including sending updates, promotions, and marketing materials
• To analyze and improve the functionality of our Site
• To comply with legal obligations

Legal Basis for Processing Your Information

Under the GDPR, we rely on the following legal bases to process your personal data:

• Consent: We may ask for your consent to process certain types of personal data.
• Contractual Necessity: To fulfill our contractual obligations to you.
• Legitimate Interests: To improve our Site and deliver marketing content that may be of interest to you.
• Legal Obligations: We may process your data as required by law.

Data Retention

We retain your personal data only for as long as necessary for the purposes outlined in this Privacy Policy. If you request to delete your data, we will do so unless we are legally required to retain it. However, when you unsubscribe from marketing communications, we may keep your email address to ensure that we do not send you any more marketing communications.

Updating and Removing Your Information

Our intent is only to use your information in compliance with applicable law, and that includes giving you a choice on how and if your personal information is used. You may have options about how the personal information that you provide us may be used. You may choose the types of communications you want to receive from us as may be indicated in the email or other communication you have received. Some of the uses of your information are necessary for the service we provide through the Site or for the reason you provided us with the information, and if you don’t want your information used in certain ways, it may prevent you from using the service we provide on our Site.

Your Rights Under GDPR

As a user based in the European Economic Area (EEA), you have the following rights under the General Data Protection Regulation (GDPR):

• The right to access your personal data
• The right to rectify your personal data if it is inaccurate or incomplete
• The right to erasure (right to be forgotten)
• The right to restrict processing
• The right to data portability
• The right to object to processing
• The right to withdraw consent (where applicable)

To exercise these rights, please contact us at marketing@kms-technology.com.

Data Transfers

Your data may be transferred to and stored in countries outside the EEA. If we transfer your personal data outside the EEA, we will ensure that appropriate safeguards are in place to protect your data in accordance with GDPR.

Location

KMS Technology is located in the United States, Vietnam, and Mexico. By providing us with information, you are consenting to its transfer to us in those countries. Information that we collect from you may be transferred to and stored at a destination outside the United States, the European Economic Area (“EEA”), or the country in which you are located. The personnel who use your information as part of the practices described in this Privacy Policy may also be located outside the United States, EEA or the country in which you are located.  By submitting your personal information, you agree to this transfer, storing or processing. For Vietnam residents, please read the full KMS Technology privacy policy regarding decree No. 13/2023/NĐ-CP.

Exceptions

In addition to the uses described above in this Privacy Policy, we may use and disclose information, including personally identifiable information, submitted by you and/or collected by the Site or otherwise subject to this Privacy Policy, to the extent reasonably necessary for any one or more of the following purposes: (i) to correct technical problems and malfunctions in how we provide our Site to you and to technically process your information; (ii) to protect the security and integrity of the Site; (iii) to protect our rights and property and the rights and property of others; (iv) to respond to claims that your information violates the rights or interests of third parties; (v) to comply with applicable law; (vi) to respond to judicial process; and (vii) to the extent permitted under other provisions of law, to provide information to law enforcement agencies and for an investigation on a matter related to public safety, as applicable.

You understand and agree that technical processing of your information is and may be required (a) to send and receive messages regarding your use of the Site; (b) to conform to the technical requirements of connecting networks; (c) to conform to the limitations of our Site; and (d) to conform to other, similar technical requirements.

Security of Your Information

We take the security of your personal data seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, loss, misuse, or alteration. We maintain or use third parties to maintain physical, electronic, and managerial procedures designed to safeguard the information we collect through the Site.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your data.

Contact Information

All inquiries regarding this Privacy Policy, your rights under it, or use, removal or updating your information, should be directed to legal@kms-technology.com.