Struggling With The Most Revenue-Generating Product
This multibillion-dollar risk management company is a market leader in the industry. With advanced analytics, this company helps customers determine risk and enhance operational efficiency with a combination of public and industry-specific data.
The company’s most revenue-generating product served as the cornerstone of its market leadership. However, legacy systems, manual testing processes, and slow delivery cycles were creating significant business challenges:
- Costly Production Defects: The sheer size of the platform made comprehensive regression testing impossible. As a result, defects were leaking into production, costing the company an estimated $1.5 to $3 million each year.
- Inefficient Development Cycles: A lack of automation and dependence on manual testing created tedious work, leading to low employee engagement and high attrition rates within critical development teams.
- Slow Speed-to-Market: The legacy systems were unstable and difficult to update, resulting in a slow delivery of new products and features to customers.
- Blocked Growth: The team needed to generate more products and revenue, but their existing processes were a bottleneck, preventing them from scaling to meet business goals.
To protect its market leadership and unlock new revenue streams, the company needed a strategic partner to overhaul its entire development lifecycle, from process and testing to infrastructure.
From Legacy Bottlenecks to a High-Velocity Delivery Model
The client’s challenge required more than a simple fix; it demanded a holistic transformation of their people, processes, and technology. They needed a partner who could not only build software but also instill a culture of quality and agility that would drive sustainable business results.
KMS engaged as a core engineering and transformation partner, tasked with modernizing the client’s most critical product line. Our approach was to build a foundation of quality and speed through deep automation and a high-performing Agile development team, tackling challenges head-on.
1. Establishing a Test Automation Framework:
KMS Technology started with the design and rollout of a robust test automation framework tailored for the complexities of a large, enterprise-grade platform. Our engineering team meticulously mapped test requirements, automated regression suites, and integrated continuous testing into the development pipeline.
Coverage increased from just 8,200 manual tests to more than 96,000 automated scripts – delivering not only extraordinary volume but accuracy. As a result, costly defects were intercepted before release, dramatically reducing rework, minimizing production outages, and saving millions previously lost to support incidents
2. Building a High-Performing Java Development Team:
Accelerating the development cycle required building a specialist Java engineering team fully aligned with the client’s goals. KMS Technology invested in coaching and knowledge transfer, sharing agile methodologies, and fostering a transparent, collaborative environment.
Moreover, with automation in place, we have saved a considerable amount of time and reduced tedious work for internal employees, leading to an improved pipeline for additional automations, documentation, employee satisfaction, and retention.
“The mutual trust, transparency, and accountability in our partnership have enabled us to turn technology outcomes into real business impact.”
3. Driving a Successful Cloud Transformation:
Migrating from legacy infrastructure to the cloud was an essential step in delivering long-term platform stability and operational speed. KMS Technology orchestrated the transition from assessing architectural dependencies and designing scalable cloud environments to executing seamless migration plans.
Cloud transformation has enhanced stability for customers and accelerated speed-to-market for new products, thereby increasing trust in the company’s brand as a market leader and enabling cross-selling and upselling opportunities.
Turning Technology Achievements into Business Growth
The partnership with KMS Technology transformed the client’s most important product division from a slow, reactive team into a proactive, high-velocity revenue engine. By embedding agile principles and powerful automation, we helped them achieve significant financial and operational goals.
The results are a testament to the power of strategic engineering. The test automation framework delivered $3 million in annual savings and expanded test coverage from just 8,200 to over 96,000 automated tests. The increased efficiency led to a 7.4x acceleration in delivery, and the KMS Technology supported teams were credited with generating over $100 million in software product revenue and contributing to 8-13% year-over-year growth.
“KMS is more than a vendor. They are a fantastic partner. We’re investing more in the technology because of the high-quality results we’re delivering with KMS.”
As these technological advancements translate into tangible business impacts, KMS Technology again solidified our role as a trusted partner, enabling this risk management leader to innovate faster, deliver higher quality products, and strengthen its leadership position in the market.