High Competition As a Result Of Globalization
InsightSoftware is an application-based intelligence provider that delivers critical data insights to C-level executives across industries. With solutions across financial planning and analysis (FP&A), accounting, and operations, InsightSoftware allows businesses to integrate analytics into their applications while conserving development resources and reducing time to market.
At that time, globalization had dramatically accelerated business intelligence (BI) by creating new complexities and opportunities that required faster, more sophisticated data analysis. However, InsightSoftware found its growth hindered by an outdated platform.
The company needed to securely handle data for over one million users, but lacked the internal bandwidth and high-level expertise to build an updated platform. Inefficient workflows were causing costly defect leakage, and the entire system struggled to keep up with increasing end-user demands and intense time-to-market pressures.
To overcome these obstacles and maintain its market position, InsightSoftware needed a strategic engineering partner to lead a complete platform modernization initiative.
Leveraging a Process-Driven Approach for a Complete Modernization
InsightSoftware was looking for a true partner with deep expertise in BI, security testing, and platform modernization to guide their technical and process-driven decisions. KMS Technology was chosen for our proven ability to provide both strategic input and technical guidance.
The KMS team engaged with a multi-pronged solution designed to address InsightSoftware’s specific challenges, focusing on modernizing their platform while addressing their operational inefficiencies and security challenges.
1. Full-Scale Platform Modernization:
KMS architected and developed a modernized platform with advanced BI functionality, enabling better data-driven decision-making and improved user experiences. By replacing outdated technologies with a robust, scalable solution, the new platform met modern performance standards and addressed InsightSoftware’s need for greater reliability.
KMS also provided high-level insight on technology stack choices and process improvements, ensuring the new platform not only met technical requirements but also delivered maximum value to InsightSoftware’s customers.
2. Implementing Robust Security Testing:
Our team identified and addressed critical security vulnerabilities, implementing rigorous security testing to prevent data breaches and ensure the platform has strong security measures in place.
The testing strategy focused not only on closing existing gaps, but also on setting up systems to prevent future issues. This ensured that InsightSoftware could handle sensitive data with trust from its growing user base.
3. Streamlining Operations:
KMS re-engineered InsightSoftware’s operations from the ground up to eliminate wait times and increase transparency in data management. We deployed automation in key areas, ultimately driving InsightSoftware toward operational excellence.
With improved data management processes, InsightSoftware was then able to double its release speed, significantly improving time-to-market for new features.
A Stronger BI Platform Fueling Customer Growth
The partnership between KMS and InsightSoftware successfully transformed an underperforming platform into a powerful engine for business growth. By addressing core inefficiencies and modernizing the entire technology stack, KMS enabled InsightSoftware to enhance its market position and deliver a superior product.
The streamlined operations and new automation framework allowed InsightSoftware to double its product release speed, outpacing its competitors in the landscape of globalization. The stable, secure, and modern platform successfully onboarded over 100 new customers, validating its market appeal. This was supported by an 88% increase in automation coverage, which drastically reduced manual effort and improved release quality.
“Some 3rd party firms I have worked with in the past have felt like hired hands, but KMS takes a different approach. It is a true partnership. I felt the team was part of our organization and everyone was committed to the success of the project.”
With deep technical expertise and a genuine commitment to our client’s success, KMS Technology successfully helped InsightSoftware modernize their platform and build a sustainable competitive advantage in the rapidly evolving BI market.