Salesforce Customer 360 Development & Consulting Services

Our experienced Salesforce consultants & developers can implement, connect, and optimize your clouds for a single source of truth with unified customer profiles.

Wherever You Are in Your Salesforce Journey, We Can Help

Whether you’re looking to adopt Salesforce, improve your existing implementation, or extend the platform with customization, we can help any step of the way.

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    I need to implement additional clouds

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    I need to optimize my Salesforce implementation

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    I need help with data integrity & aggregation

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    I need to move from a legacy system to Salesforce

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    I need a single source of truth for my data

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    I need to build a Salesforce app

Get a Complimentary 360 Roadmapping Strategy Session

Unlock the full potential of Salesforce Customer 360 for your business with a complimentary
roadmapping session.
This tailored session offers:

A customized roadmap aligning with your current setup and goals

A high-level estimate of the implementation scope, team, & timeline

ROI analysis to forecast the financial benefits

Strategies for increasing sales & streamlining processes

Automation strategies for cutting costs and improving productivity

You Name The Tech, We Bring The Experts

Salesforce Tools
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Our Salesforce Success

With 16+ years as a Salesforce partner, our SFDC developers and consulting partners can drive real value and ROI for your business.


Average client savings with nearshore development


Customer connections through Sales, Service, & Marketing Cloud


Managed services Salesforce engagements


Salesforce implementation projects completed successfully

Who We’ve Worked With

Salesforce Clients

Don’t Take Our Word For It… Here’s What Customers Are Saying

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Our website and back office systems were incredibly outdated before KMS came along. Thanks to their dedicated team, we can engage with our website visitors more effectively and stay connected with them long after they leave our website.

COO / Executive VP, Exhibit Trader

Loooove this team. Such a pleasure to work with. Excellent quality of work and communication skills. Not sure what we’d do without them!

Technical Analyst, Goby

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With KMS’ help, Salesforce has been a great tool for us and has allowed our business to grow by making our users more productive through process automation. It integrates with our marketing platform and website to make managing leads and campaigns easier, which has led to more deals.

President, ADS Texas

The Benefits of Customer 360 for Businesses on Salesforce

Customer 360 provides a comprehensive view of customer data and interactions across all touchpoints in the customer journey.

Experience a 360° View of Customer Data

Aggregate customer data from various sources, such as sales, marketing, service interactions, and website visits, to create a unified and complete view of each customer. This holistic view enables personalized interactions and targeted marketing campaigns.

Personalized Marketing Yields Stronger Results

Create highly personalized marketing campaigns tailored to individual preferences, behaviors, and demographics. Marketers can deliver relevant content and offers by understanding each customer’s journey and preferences, driving higher engagement and conversions.

Unify Customer Service

Integrate customer service data from multiple channels, including phone calls, emails, social media, and chat interactions, empowering service teams to provide more efficient and personalized support, resolve issues faster, and enhance overall customer satisfaction.

Easier Cross-Sells & Upsells

By better understanding customer purchase history, preferences, and behavior patterns, sales teams can recommend relevant products or services, increasing revenue and customer lifetime value.

Create Real Value with Predictive Analytics & AI

Integrate with Einstein AI to uncover valuable insights and predictive models. Analyze historical customer data and predict future behaviors, identify trends, and anticipate customer needs, enabling proactive engagement and personalized recommendations.

Reduce Risk in Data Governance & Compliance

Robust data governance features allow businesses to easily maintain data integrity, security, and compliance. Built-in data quality controls and audit trails can ensure customer data is handled responsibly and ethically, building customer trust and loyalty.

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