Wherever You Are in Your Salesforce Journey, We Can Help
Whether you’re looking to adopt Salesforce, improve your existing implementation, or extend the platform with customization, we can help any step of the way.
I need to implement additional clouds
I need to optimize my Salesforce implementation
I need help with data integrity & aggregation
I need to move from a legacy system to Salesforce
I need a single source of truth for my data
I need to build a Salesforce app
Get a Complimentary 360 Roadmapping Strategy Session
Unlock the full potential of Salesforce Customer 360 for your business with a complimentary
roadmapping session. This tailored session offers:
You Name The Tech, We Bring The Experts
Who We’ve Worked With
Don’t Take Our Word For It… Here’s What Customers Are Saying
Our website and back office systems were incredibly outdated before KMS came along. Thanks to their dedicated team, we can engage with our website visitors more effectively and stay connected with them long after they leave our website.
COO / Executive VP, Exhibit Trader
Loooove this team. Such a pleasure to work with. Excellent quality of work and communication skills. Not sure what we’d do without them!
Technical Analyst, Goby
With KMS’ help, Salesforce has been a great tool for us and has allowed our business to grow by making our users more productive through process automation. It integrates with our marketing platform and website to make managing leads and campaigns easier, which has led to more deals.
President, ADS Texas
The Benefits of Customer 360 for Businesses on Salesforce
Customer 360 provides a comprehensive view of customer data and interactions across all touchpoints in the customer journey.
Experience a 360° View of Customer Data
Aggregate customer data from various sources, such as sales, marketing, service interactions, and website visits, to create a unified and complete view of each customer. This holistic view enables personalized interactions and targeted marketing campaigns.
Personalized Marketing Yields Stronger Results
Create highly personalized marketing campaigns tailored to individual preferences, behaviors, and demographics. Marketers can deliver relevant content and offers by understanding each customer’s journey and preferences, driving higher engagement and conversions.
Unify Customer Service
Integrate customer service data from multiple channels, including phone calls, emails, social media, and chat interactions, empowering service teams to provide more efficient and personalized support, resolve issues faster, and enhance overall customer satisfaction.
Easier Cross-Sells & Upsells
By better understanding customer purchase history, preferences, and behavior patterns, sales teams can recommend relevant products or services, increasing revenue and customer lifetime value.
Create Real Value with Predictive Analytics & AI
Integrate with Einstein AI to uncover valuable insights and predictive models. Analyze historical customer data and predict future behaviors, identify trends, and anticipate customer needs, enabling proactive engagement and personalized recommendations.
Reduce Risk in Data Governance & Compliance
Robust data governance features allow businesses to easily maintain data integrity, security, and compliance. Built-in data quality controls and audit trails can ensure customer data is handled responsibly and ethically, building customer trust and loyalty.