Software Maintenance
& Support Services

Leverage our software maintenance and support services to
quickly scale your engineering teams and accelerate product delivery.

Our Software Maintenance Offerings

Our experienced teams provide expert guidance and support throughout multiple maintenance scenarios.
KMS end-to-end services include:

Strategic Maintenance Planning

Legacy System & Data Migration

Cloud Integration

Tech Stack Assessment

Infrastructure Setup

Security Support

KMS Global Delivery

At KMS, we deploy specialized teams across our onshore, nearshore, and offshore locations. Whether you’re enhancing your current team or establishing a dedicated engineering group, we’ve got you covered.

Software Developers

Data Engineers

Project Managers

QA Testers

AI/ML Experts

Business Analysts & Consultants

Safeguard Your Software Applications
with KMS Maintenance Support.

How We Meet You in Your Ongoing Maintenance Journey

KMS helps maintain and monitor your
applications to ensure continuous
reliability and optimal performance.

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Case #1

Seeking to deliver a seamless user experience

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Case #2

Need help improving bugs and identifying bottlenecks

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Case #3

Need to apply security updates & mitigate vulnerabilities

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Case #4

Need help managing software upgrades and version control

Your Business Impact with KMS Maintenance Services

Uncover why companies choose KMS as a trusted go-to maintenance partner.

Stay Ahead of Competition

Regular software upkeep with KMS can help you outpace competitors and meet evolving customer needs.

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Adopt New Innovations

Maintenance leads to the addition of modern-day software features, helping increase efficiency and generate revenue.

Reduce Maintenance Costs

Eliminate infrastructure costs by always ensuring your applications are operating successfully.

Boost Customer Satisfaction

Your end users expect software to function properly. We’ll ensure your customers are happy with consistent updates, new features, and no clunky software.

Eliminate Security and Data Risks

With continuous monitoring, our maintenance services help safeguard your data and maintain regulatory software compliance.

Customer Perspectives

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The quality and depth of KMS Technology’s reviews have been super helpful not only to us but to the companies that we invest in. They get right into the source code and give line-specific feedback. From what I understand, their level of review isn’t the norm within the space.

Chief Architecht, UnitLeader

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KMS helped us reconcile our technical debt and scale to the needs of end users without disrupting our release cycles. We trust the KMS team to work independently on modules of our software and deliver excellent results every time.

Technology Leader, FinQuery

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I've evaluated a lot of large development shops, but the fact that KMS Technology offers complete resource teams has really made them stand out. They work from higher-level directions without needing daily management from our in-house team.

VP of Engineering, EditShare

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We knew exactly what we wanted our product to do. What we needed was a partner who could help us bring that vision to life. KMS had, by far, the best mobile and multi-channel experience of any outsourcing vendor we interviewed. The choice was easy.

CEO, EngageCX

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KMS has been a key factor in the success of our business. We are able to flex and scale our engineering capabilities leveraging the KMS team, which enables us to deliver industry-leading solutions.

VP of Technology, KBB

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We are so glad that we decided to partner with KMS. We needed a responsive, dynamic partner, and KMS has surpassed our expectations. They have provided expertise and insight that has been incredibly valuable to our platform and instrumental in our success. I would highly recommend KMS to anyone for off-shoring support.

CTO, Resicap

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Some third-party firms I have worked with in the past have felt like hired hands, but KMS takes a different approach. It is a true partnership. I felt the team was part of our organization and everyone was committed to the success of the project.

VP of Customer Success & Development, Izenda

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Software Companies Served

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Employee Voluntary Attrition Rate

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Years of Innovation

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Average Review Rating on Clutch

KMS Voice on Software Maintenance

Hear from Jeff Scott, SVP of Delivery Services at KMS Technology, on why more and more businesses are utilizing software maintenance services.

KMS Blogs and Resources

Anh Minh • 20 May 2024

Software company spearheads industry trends,...

KMS Technology, a leading software services provider in healthcare, digital finance, and enterprise software,...

Addie Lawrence • 8 May 2024

Impacting EBITDA: Testing is a...

The KMS team was excited to join the Software Development Times podcast, What the...

Rev Partners • 24 Apr 2024

What’s Trending in Automotive Software...

The automotive industry is at a pivotal crossroads, driven by rapid advancements in software...

Rev Partners • 24 Apr 2024

5 Emerging Technology Trends in...

FinTech, or financial technology, is reshaping everything from banking and investments to insurance and...

MKT • 15 Mar 2024

How Salesforce Customization Unlocks Modern...

The customization potential of Salesforce is a game-changer in the context of modern go-to-market...

Addie Lawrence • 12 Mar 2024

CEO Perspective: Q&A on Outsourcing...

More organizations than ever before are exploring outsourcing as an option to manage the...

Anh Minh • 7 Mar 2024

The Power of AI and...

The digital landscape has seen rapid expansion, and organizations are constantly seeking innovative ways...

Anh Minh • 6 Mar 2024

Remote Medical Examination System Applying...

Da Nang, February 24, 2024 – The “DUT Hackathon 2023” competition, themed “Tech in...

Alexander Montes de Oca • 5 Mar 2024

How Nearshore Salesforce Support Services...

Salesforce stands out as a cornerstone for companies aiming to enhance their customer relationship...

Your Partner for Every Software Milestone

  • Service
    Software Engineering
    Software Engineering

    KMS’s experienced engineers can help businesses accelerate time to market, elevate product efficiency, and produce high-quality software without sacrificing quality.

  • Service
    Data Analytics
    Data Analytics

    Existing data is not always in the format you need it or want it to be in. Your data management team will learn from your existing data and then identify ways to optimize your data sets to meet your business needs.

  • Service
    Cloud Migration & Development
    Cloud Migration & Development

    By migrating to a cloud platform, you can respond to customer demands more quickly and continuously integrate with new technologies.

  • Service
    QA & Automated Testing
    QA & Automated Testing

    Our QA testers are ready to enhance your product through our diverse software testing services. We focus on quality and test using only the best tools on the market.

Keep Your Software
Running Smoothly.

KMS can help you focus on your core business with
sustainable and reliable software maintenance.

Software Maintenance FAQs

Software maintenance services refer to the ongoing activities required to keep software applications running smoothly and efficiently. This includes updates such as bug fixing, upgrades, and performance optimization.

Not only can our engineers get to work almost immediately, but they can work US night hours so delivery doesn’t stop when your office closes. Additionally, we have 15+ years of experience and one of the lowest attrition rates in the market, ensuring your business has a stable, dedicated team committed to your success.

Our teams are experienced with hundreds of programming languages. We are happy to work with your existing technology stack, but may also share recommendations of other better suited tools if appropriate.

Our experts make sure to weave in automated testing in maintenance processes if applicable. We also leverage emerging tools and technologies like generative AI to increase efficiency and platform functionality.

We’ll work with you to gain clarity on your business needs and define a clear goal. Then we will determine the best maintenance roadmap for your current platforms and share recommendations on any new application upgrades needed. Once all parties are aligned, KMS will execute the maintenance plan.

Depending on your business needs, KMS can help support you with ad-hoc maintenance projects or ongoing continuous maintenance for optimal product performance.