What are Software Maintenance Services?
Software maintenance services refer to the ongoing activities required to keep software applications running smoothly and efficiently. This includes activities such as bug fixing, updates, upgrades, and performance optimization.
Business Impact of Software Maintenance Support Services
Implementing a strategic maintenance process in the software development life cycle is critical. It allows you to quickly scale delivery and gives you the technical capacity to release revenue-generating products and features.
Stay Ahead of the Curve
Regular software upkeep can help you outpace competitors and meet evolving customer needs.
Adopt New Innovations
Maintenance can lead to new and innovative features being added to your software, helping increase revenue.
Reduce Maintenance Costs
Eliminate infrastructure costs and other costly updates by always ensuring your applications are performing successfully.
Boost User Satisfaction
Users expect software to function consistently. Ensure your customers are happy with proper updates.
Our Software Maintenance Approach
Leverage KMS maintenance teams within your software engineering processes. We support all your application maintenance and support needs in a way that’s tailored to your specific needs.
We work with you to gain clarity on your needs, defining clear business outcomes to set up a successful engagement.
We determine the best solution for your software and develop a plan of action, including design, staffing, and delivery approach.
Our skilled engineers efficiently execute the plan and validate the solution, providing iterative delivery and constant communication.
We implement and support the final product, delivering defined metrics, optimal results, and continuous improvement.
Benefits of Partnering with KMS Compared to Other Software Maintenance Companies
With expertise covering almost any technology stack and a focus on agile and continuous delivery practices, our dedicated development and maintenance teams provide value right away.
Our engineers can get to work almost immediately. By working U.S. night hours, delivery doesn’t stop when your office closes.
Confidence in Quality
By weaving automated testing into the software development life cycle, we accelerate speed-to-market without sacrificing product quality.
We have engineers with almost every technical expertise, so no matter your need, we can fill a skills gap quickly and keep maintenance moving.
KMS Voice on Software Maintenance
Hear from Jeff Scott, SVP of Delivery Services, on why more and more businesses are utilizing software maintenance services.
Straight From Our Customers
Working with KMS has changed the way we do business period. Quality is one of the strengths of our company and is now a selling factor when we go into new business opportunities.
— Director of Solutions Delivery, ERT
We needed a responsive, dynamic partner, and KMS has surpassed our expectations. They have provided expertise and insight that has been incredibly valuable to our platform and instrumental in our success. I would highly recommend KMS to anyone for off-shoring support.
— CTO, Resicap
Thanks KMS for all of the support. We extend our appreciation for the efforts to keep us going and for the diligence to make the product more stable and the source better.
— Sr. Director Advanced Engineering, Sandata
It has been great working with KMS. They have already given us some great suggestions around code formatting and improvements, and how we can improve our overall workflow.
— Technical Lead, Ceterus
We see KMS as an extension of our team. Not only has KMS been instrumental in helping us define and implement our software testing strategy, they have provided the expertise needed for numerous projects over the past 3 years.
— Director of Engineering & Digital Science, Thermo Fisher Scientific