Custom Software Product
Engineering Services

From product roadmapping to market launch, we’re here to support you
as a long-term partner for all things in the software development lifecycle.

Our Software Engineering Offerings

We guarantee the highest engineering quality and transparent communication throughout your development journey. Our custom software development services include:

Product Roadmapping

Custom Software Product Development

World-Class Software Engineering Delivery

KMS Technology offers purpose-built teams across our onshore, nearshore, and offshore locations. Whether you need support for your existing teams or a dedicated engineering team, we have the capabilities you seek.

Software Developers

Data Engineers

Project Managers

QA Testers

AI/ML Experts

Business Analysts & Consultants

0+

Software Companies Served

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Employee Voluntary Attrition Rate

0+

Years of Innovation

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Average Review Rating on Clutch

How We Meet You in Your Software Development Journey

Wherever you are in the software development lifecycle, we have experts and capabilities for multiple business use cases.

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Case #1

Seeking an experienced development team

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Case #2

Already have a team in-house but need more bandwidth

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Case #3

Looking for specialized emerging tech skills

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Case #4

Need help accelerating our time-to-market

Client Success Stories

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is the leading vehicle valuation and information source. Trusted by both consumers and the automotive industry, KBB provides the most heavily-referenced values in the industry.

Challenge

KBB was deploying twice a week, but needed to be able to deploy on-demand without extensive regression testing. Additionally, the company had committed to AWS and microservices architecture but needed help completing a seamless transition.

Solution

KBB is now 100% migrated to the cloud, has adopted a microservices architecture, implemented effective agile practices, and undergoes regular maintenance strategies that comply with the IT enterprise architecture. After working with KMS, KBB has increased product time-to-market and instilled business confidence with a low product team attrition rate.

15%
Decrease in defect escape ratio in month 1
70%
Of testing automated in first year
250+
Deployments per month, increased from 12
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is a leading provider of an enterprise-class eCommerce platform that helps catalogers, retailers, direct marketers, and brand manufacturers sell goods and services online.

Challenge

With eCommerce being a competitive industry, Kibo experienced increased demand to have more technology integrations. The teams were facing slow releases, inefficient testing frameworks, and increased technical debt.

Solution

KMS helped implement regression testing, QA and an automation framework to improve testing cycles. Our teams also developed a system for Kibo to track support operations to boost efficiency and reduce ticketing backlog.

60%
Decrease in Cost/Ticket
8x
Improved NPS Score
90%
Reduction in Test Cycle
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is an enterprise solution for email encryption, threat protection, and email archiving that serves 21,000+ customers, including leading hospitals and banks.

Challenge

Zix was in need of additional resources without the exorbitant costs. They were experiencing a high volume of tickets among customers, and had limited timezone coverage across their support.

Solution

KMS' managed services helped Zix optimize internal processes and resources for migration work involving 100+ customers. The results included exceeding every SLA for ticket responses, increasing efficiencies and boosting customer satisfaction.

50%
Cost Savings
16
Hours Overnight Coverage
25%
Efficiency Increase for Customer Support
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is an online restaurant management platform that delivers scheduling, talent, and inventory management tools. The solution enables restaurant owners to track business productivity and manage day-to-day restaurant operations.

Challenge

HotSchedules experienced an outdated, unreliable platform that was lacking scalability. They needed to keep up with competiton as far as go-to-market speed and have platform stability that would meet high demand in peak seasons.

Solution

Our teams implemented a CI/CD system to accelerate software release cycles and created a new microservices architecture. KMS served as an extension of the testing team and the app's success lead to an acquisition in 2019.

54+
Manual Testing Hours Saved/Week
16
Global Languages Supported
2.75M+
Payments Processed
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is a national accounting and intelligence technology company, empowering customers to succeed by automating their bookkeeping and reporting.

Challenge

Ceterus was in need of an enhanced and optimized database to quickly generate accurate reports. Due to a lack of internal bandwidth and resources, the company recognized its outdated consumer-facing websites and mobile applications were affecting the user experience.

Solution

KMS helped Ceterus roll out a new iOS application with an updated user interface, which was recognized as the New App of the Year in 2018. Also, by implementing an automated testing framework, Ceterus experienced $300k+ in overall cost savings, increased go-to-market speed, and decreased defect leakage.

$300K
Cost Savings
2018
Won New App of the Year
36%
Increased Velocity for Mobile Team
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Bring Your Software Vision
to Life Today with KMS.

We Speak Your Programming Language

We’re Obsessed With Quality. You Should Be Too.

Discover what sets KMS apart from other software product development companies.

Industry-Best Attrition

Our commitment to stability speaks for itself with industry-best attrition rates (<13%). We provide highly reliable teams, dedicated to your success.

High-Value, Low Risk

With a 5-year average client tenure, our clients trust KMS to build custom high-quality, revenue-generating software that scales with their business.

6 Product Companies Launched

KMS has been in your shoes—we’re founders and entrepreneurs, knowing what it takes to launch successful product companies.

It’s Not Just About the Code

We’re not just focused on coding; our teams are there from conception to market launch, focusing on achieving business results.

Specialized Technology Expertise

With 1300+ KMSers globally, we offer industry-leading, specialized skillsets and deep-rooted knowledge in diversified technologies.

Customer Perspectives

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KMS helped us reconcile our technical debt and scale to the needs of end users without disrupting our release cycles. We trust the KMS team to work independently on modules of our software and deliver excellent results every time.

Technology Leader, FinQuery

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The quality and depth of KMS Technology’s reviews have been super helpful not only to us but to the companies that we invest in. They get right into the source code and give line-specific feedback. From what I understand, their level of review isn’t the norm within the space.

Chief Architecht, UnitLeader

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I've evaluated a lot of large development shops, but the fact that KMS Technology offers complete resource teams has really made them stand out. They work from higher-level directions without needing daily management from our in-house team.

VP of Engineering, EditShare

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We knew exactly what we wanted our product to do. What we needed was a partner who could help us bring that vision to life. KMS had, by far, the best mobile and multi-channel experience of any outsourcing vendor we interviewed. The choice was easy.

CEO, EngageCX

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KMS has been a key factor in the success of our business. We are able to flex and scale our engineering capabilities leveraging the KMS team, which enables us to deliver industry-leading solutions.

VP of Technology, KBB

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We are so glad that we decided to partner with KMS. We needed a responsive, dynamic partner, and KMS has surpassed our expectations. They have provided expertise and insight that has been incredibly valuable to our platform and instrumental in our success. I would highly recommend KMS to anyone for off-shoring support.

CTO, Resicap

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Some third-party firms I have worked with in the past have felt like hired hands, but KMS takes a different approach. It is a true partnership. I felt the team was part of our organization and everyone was committed to the success of the project.

VP of Customer Success & Development, Izenda

KMS Blogs and Resources

Anh Minh • 20 May 2024

Software company spearheads industry trends,...

KMS Technology, a leading software services provider in healthcare, digital finance, and enterprise software,...

Addie Lawrence • 8 May 2024

Impacting EBITDA: Testing is a...

The KMS team was excited to join the Software Development Times podcast, What the...

Rev Partners • 24 Apr 2024

What’s Trending in Automotive Software...

The automotive industry is at a pivotal crossroads, driven by rapid advancements in software...

Rev Partners • 24 Apr 2024

5 Emerging Technology Trends in...

FinTech, or financial technology, is reshaping everything from banking and investments to insurance and...

MKT • 15 Mar 2024

How Salesforce Customization Unlocks Modern...

The customization potential of Salesforce is a game-changer in the context of modern go-to-market...

Addie Lawrence • 12 Mar 2024

CEO Perspective: Q&A on Outsourcing...

More organizations than ever before are exploring outsourcing as an option to manage the...

Anh Minh • 7 Mar 2024

The Power of AI and...

The digital landscape has seen rapid expansion, and organizations are constantly seeking innovative ways...

Anh Minh • 6 Mar 2024

Remote Medical Examination System Applying...

Da Nang, February 24, 2024 – The “DUT Hackathon 2023” competition, themed “Tech in...

Alexander Montes de Oca • 5 Mar 2024

How Nearshore Salesforce Support Services...

Salesforce stands out as a cornerstone for companies aiming to enhance their customer relationship...

Your Partner for Every Software Milestone

  • Service
    AI / ML
    AI / ML

    KMS’s engineers can identify gaps and advise potential opportunities to implement artificial intelligence. We can work with your existing datasets or develop new, synthetic data to create powerful machine learning models.

  • Service
    Data Analytics
    Data Analytics

    Existing data is not always in the format you need it or want it to be in. Your data management team will learn from your existing data and then identify ways to optimize your data sets to meet your business needs.

  • Service
    Cloud Migration & Development
    Cloud Migration & Development

    By migrating to a cloud platform, you can respond to customer demands more quickly and continuously integrate with new technologies.

  • Service
    Mobile Application Development
    Mobile Application Development

    Our mobile engineers are ready to build your cross-platform solution. We focus on quality and test on real devices to deliver custom mobile apps.

Accelerate Your Speed-To-Market with KMS.

Quickly ramp up teams and accelerate the delivery of your new software product.

Software Development FAQs

The software product development process involves the creation, design, programming, coding, testing, and continuous maintenance of software applications, frameworks, and components. This methodical approach aims to produce high-quality, functional software solutions tailored to meet the user or business needs.

Staff augmentation involves supplementing an organization with external resources under the client’s management and supervision. On the other hand, outsourcing entails delegating specific tasks or projects to third-party vendors like KMS Technology, who manage the resources and overall project execution.

Pricing depends on the scope of work and number of resources dedicated to your project. KMS is priced competitively in the software development industry and can guarantee a high return for cost per resource. To learn more about project pricing, please contact our team.

We have a large, diversified tech stack we work with. We are happy to work with your preferred programming languages as well.

The time required to staff a software engineering project depends on several factors, such as the project’s scope, complexity, and specific skill set requirements. In general, it can range from a few days to a few weeks to assemble a suitable team. Our staffing process involves understanding your project requirements, identifying the appropriate talent within our pool of skilled engineers, and ensuring the selected team members are available and ready to start work.

We have 15+ years of experience within our offshoring and onshoring model. Our teams leverage common collaboration tools to communicate continuously. Additionally, we’ve outlined proven protocols, including guaranteed response times, escalation channels, US-based executives for outreach, and the flexibility to work during US hours during critical times.