Cushman & Wakefield Ranks Vietnam First in BPO Index
Vietnam has taken top spot in the Business Process Outsourcing (BPO) and Shared Service Location Index of Cushman & Wakefield.
Vietnam ranks first in the company’s Where in the World? Business Process Outsourcing and Shared Service Location Index, followed by the Philippines, Bulgaria, Romania, Peru and Malaysia. Vietnam was fifth last year.
The report said with wages lower than some other Southeast Asian countries, Vietnam has established an offshore destination that offers the best quality to cost ratios for foreign companies.